Hiring staff is expensive. Research shows that the actual and opportunity cost for advertising, shortlisting, interviewing, on-boarding and training new staff, is somewhere between $7,000 and $15,000 per new employee. If you are recruiting multiple staff per year, this quickly ads up.
When I asked Steve, a successful small business owner who employs 12 staff, what he thought was one of the biggest challenges he faced in operating and growing his business, he thought for about 3 seconds and said,
“Geez, it’s been hard to find good staff!”
Reflecting on a recent trip to Southern Europe, I was blown away by the quality of the food and the wine. I then realised that what made the experience so much more special and enhanced the enjoyment of the cuisine, was the amazing customer service. Unlike dining on the Mooloolaba Esplanade however, this amazing customer service was provided by predominantly mature aged workers. They were welcoming, engaging, entertaining and rarely was there a mistake on the order, despite the language differences.
It should go without saying (although I’m going to say it), that growth is vital to the long-term sustainability of any business. In a region like the Sunshine Coast where lifestyle is paramount, why else would you be in business if not to increase your profits and make your business attractive to potential investors, potential buyers or provide you with an income that allows you to maximise your lifestyle?
For an obligation-free discussion about your recruitment needs or how we can work with you to secure tender, grant and bid opportunities please contact us:
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Stones Throw is a culturally aware business, and seeks to work with traditional custodians and local elders on projects of cultural relevance and sensitivity.
As such, we wish to acknowledge the elders; past, present and future, of the land that we live and work on – traditional Kabi Kabi/Gubbi Gubbi land on the Sunshine Coast, Queensland Australia.