Reflecting on a recent trip to Southern Europe, I was blown away by the quality of the food and the wine. I then realised that what made the experience so much more special and enhanced the enjoyment of the cuisine, was the amazing customer service. Unlike dining on the Mooloolaba Esplanade however, this amazing customer service was provided by predominantly mature aged workers. They were welcoming, engaging, entertaining and rarely was there a mistake on the order, despite the language differences.
It should go without saying (although I’m going to say it), that growth is vital to the long-term sustainability of any business. In a region like the Sunshine Coast where lifestyle is paramount, why else would you be in business if not to increase your profits and make your business attractive to potential investors, potential buyers or provide you with an income that allows you to maximise your lifestyle?