When I asked Steve, a successful small business owner who employs 12 staff, what he thought was one of the biggest challenges he faced in operating and growing his business, he thought for about 3 seconds and said,
“Geez, it’s been hard to find good staff!”
Reflecting on a recent trip to Southern Europe, I was blown away by the quality of the food and the wine. I then realised that what made the experience so much more special and enhanced the enjoyment of the cuisine, was the amazing customer service. Unlike dining on the Mooloolaba Esplanade however, this amazing customer service was provided by predominantly mature aged workers. They were welcoming, engaging, entertaining and rarely was there a mistake on the order, despite the language differences.
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Stones Throw is a culturally aware business, and seeks to work with traditional custodians and local elders on projects of cultural relevance and sensitivity.
As such, we wish to acknowledge the elders; past, present and future, of the land that we live and work on – traditional Kabi Kabi/Gubbi Gubbi land on the Sunshine Coast, Queensland Australia.